Refund Policy
Last updated: October 23, 2026
We want WhizSprout to be the right fit for your family. This policy explains how trials, cancellations, and refunds work. It is part of our Terms of Use.
1. Free Trial
Every plan starts with a 7-day free trial. We email you a reminder 2 days before it ends. If you cancel before the trial ends, you are not charged.
2. 14-Day Refund on Your First Payment
If WhizSprout isn't right for you, you can request a full refund within 14 days of your first payment — for example, if the trial converted before you had the chance to cancel. No questions asked.
3. After That
- You can cancel at any time, and you won't be charged again.
- You keep access until the end of the billing period you already paid for.
- We don't offer refunds or partial refunds for unused time in a billing period after the 14-day window, except where required by law.
4. How to Request a Refund
Email us at contact@whizsprout.com or use our contact form with the email address on your account. Refunds are processed by Paddle.com, our payment provider and Merchant of Record, back to your original payment method — usually within 5–10 business days, depending on your bank.
5. Your Legal Rights
This policy does not limit any refund or cancellation rights you have under the consumer laws of your country or state.